FAQs

About Our Company

Kurt Geiger is an exclusive apparel and footwear brand, known for its inimitable style. Kurt Geiger's distinctive shoe range is crafted from the finest materials, for those who are making their mark on the world.

Job Vacancies

You are welcome to send your CV through to us by emailing it to fashionrecruitment@avi.co.za. Alternatively, you can visit www.avi.co.za and register on the Career Portal.

Apply for An Account

You can apply for an account in any of our stores, or online here.

Finding Products

Our products are grouped into main shopping areas such as Clothing, Accessories, and Footwear. Within these departments, products are divided into categories. You can click on these categories to see a further breakdown of products. You can also refine your search for products by colour or size, for example. You can also use the search box in the top right-hand corner of the website, by simply typing in the name of the item you’re looking for, such as “Slim Fit Chino” or “Golfer. The website will then show you all the products that contain your searched word in the description.

Returns and Refunds

You can read our Returns and Refunds policy here.

Contact Us

You can click here to find our contact details or submit a query online. We endeavor to acknowledge all email and contact requests via the website within 48 hours. For a quicker resolution to an issue, please call our customer care directly on 0860 109 321 from Monday to Friday, from 08h00 to 16h30.

Personal Details and Privacy

When we ask you to share private details with us, such as your full name and contact details, we ensure that the information you provide in encrypted and protected. You can read up about our Privacy Policy here.

Terms and Conditions

You can read all of our Terms and Conditions here.

Ordering

While we do not currently facilitate online shopping, we are able to show where you can find stock of a particular shoe. Simply click on the product you’re interested in and choose your location using the drop down menus on the left. The results will then show which stores near to you have stock. You can then contact the store directly to ask them to set the shoe aside for you, or go through our customer care team by calling 0860 434 437 or sending an email to talk2us@kurtgeiger.co.za.

Valued Customer

If you’d like to receive SMSes and/or emails about special promotions and sales taking place in Kurt Geiger, you can sign up to become a Valued Customer in any of our stores.

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Kurt Geiger: Footwear Collection

Finely crafted from leather and sophisticated detailing, this season's footwear range
includes on-trend monk straps, formal lace-ups & well-crafted slip-ons.